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Customer Service System : ウィキペディア英語版 | The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony — order handling, repair handling and billing.(IngentaConnect Customer Service System - past, present and future )BT Customer Service System (BT/CSS) was developed by Logica in 1984, costing £1bn to implement, representing the largest computer project undertaken in Europe and the largest integrated database in the world, at the time.(【引用サイトリンク】 url=http://allsupportjobs.com )In 2005, the CSS databases deployed by BT handled 23 million customers, with 13 terabytes of data spread out over 28 mainframe images. The databases supported 230 millions transactions per day generated by over 40,000 users.(【引用サイトリンク】 title=XML Schema and Web Services )==References== The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony — order handling, repair handling and billing.〔(IngentaConnect Customer Service System - past, present and future )〕 BT Customer Service System (BT/CSS) was developed by Logica in 1984, costing £1bn to implement, representing the largest computer project undertaken in Europe and the largest integrated database in the world, at the time.〔(【引用サイトリンク】 url=http://allsupportjobs.com )〕 In 2005, the CSS databases deployed by BT handled 23 million customers, with 13 terabytes of data spread out over 28 mainframe images. The databases supported 230 millions transactions per day generated by over 40,000 users.〔(【引用サイトリンク】 title=XML Schema and Web Services )〕 ==References==
抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony — order handling, repair handling and billing.(IngentaConnect Customer Service System - past, present and future )BT Customer Service System (BT/CSS) was developed by Logica in 1984, costing £1bn to implement, representing the largest computer project undertaken in Europe and the largest integrated database in the world, at the time.(【引用サイトリンク】 url=http://allsupportjobs.com )In 2005, the CSS databases deployed by BT handled 23 million customers, with 13 terabytes of data spread out over 28 mainframe images. The databases supported 230 millions transactions per day generated by over 40,000 users.(【引用サイトリンク】 title=XML Schema and Web Services )==References==」の詳細全文を読む
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